Apr 02
I got an email this morning (April 2) telling me to pass along this notification:
If you want to access your outstanding invoices list under Make A Payment on Your Account, please hold off until April 3rd 2009 to do so. We are in the process of moving our billing data to a new accounts receivable system so our Main Frame is currently showing all invoices as PAID online even though this may not necessarily be the case on your account.
All the data should be refreshed by April 3rd once the internal transfers are completed. We apologize for the temporary inconvenience.
We will update this post if any of this information changes. We appreciate your patience!
May 16
I apologize; I sent the last ERRSS email newsletter with a bad link.
Quite a few of you clicked on the Crab Cakes with Roasted Vegetables recipe link from Cooking Light magazine. Apparently when clicked on that link it took you to the Onion Rings recipe that I was raving about in the article.
Here is the correct link -
Cooking Light’s - Crab Cakes and Roasted Vegetables
My oversized Dunce cap must have been covering my eyes at the time I was checking the email links before sending.
Apr 21
If you get our newsletter you will see that we just launched our invitation to enter the 2008 iPod Nano Giveaway. It is our way of saying “Thank You” to all our customers who have switched over to using the website to manage their account online.
So if you haven’t entered the contest yet, go here today and sign up…No Purchase Necessary
Enter the 2008 iPod Nano Giveaway
Sorry, EBSCO employees are not eligible to win the prize.
View official rules here.
Good Luck!
Want to be notified of other contests and promotions like this in the future? Sign up HERE for our newsletter today!
Apr 03
Some EBSCO customers received an email with a PDF attachment about 10 days ago (Friday, March 21st, 2008)…this was our first test for delivering your renewal notice electronically if your EBSCO account currently had one on file.
EBSCO Reception Room Subscription Services is making an effort to reduce the amount of paper we are sending out to our customers and could use your help. Eventually we would like to offer an exclusive paperless renewal notice option, but for the next few months we will be sending both to test our delivery and fulfillment systems.
You can ensure that you receive your future electronic renewal notice by keeping your email address up-to-date on your account and modifying your account’s email delivery preferences here.
We also would like to request that you put errssfeedback@ebsco.com and errss@ebsco.com on the safe senders list of your email program. You can find specific instructions on how to do this with your email program here.
For those of you who got an email the other day during our first test, but had already processed or cancelled your renewal, please bear with us we are still working out some of the bugs.
As for those of you who have not received one yet, when your renewal notice comes due we hope that you will find this new system much easier and more environmentally friendly.
Please always be wary of any attempts at phishing, your email will always have your account number included in the email. If unsure of any email you receive from us, you can always call us at 1-800-527-5901 to verify that we sent it to you.
Thank you for your patience and doing business with EBSCO!